Frequently Asked Questions

Got a question?

Why are The Fox Tan products so awesome?

The Fox Tan have created a formula using loads of key and exclusive ingredients FoxComplex® and FoxComplexPlus™, which you wont find anywhere else. FoxComplex® and FoxComplexPlus™ stimulate melanin production, meaning their products prep the skin for an undoubtedly quicker, darker and longer lasting tan. Don’t believe us? Use the products, as directed, on one section of your body and be amazed by the difference. But wait for it… they have also included bucketloads of skinfoody goodness so your skin will feel the benefits of ultimate hydration after each application.

What is Melanin production?

Melanin is a protein naturally found in our skin. It is the pigment primarily responsible for our skin colour. Some people produce a lot of melanin, whilst others produce less. People that produce more melanin typically find that their skin is more tolerant to UV exposure, and that they tan easily and with speed. The Fox Tan’s exclusive ingredient FoxComplex® and FoxComplexPlus™ contains amino acids that help speed up your natural melanin production.

I want my darkest and longest lasting tan. Which products do you recommend?

The Fox Tan definitely recommends starting your tanning regime with their Rapid Elixir. This is your real melanin builder which is VITAL for the tanning process. If you love a bronzed glowy face then add in the Rapid Face Tanner, which has been specially designed for the face. It’s their all-in-one formula that has been designed to use pre and during UV exposure. When exposed to UV The Fox Tan recommends using either their Rapid Mist, Rapid Watermelon Shimmer, Rapid Caramel Kiss, Rapid Candy Oil, Rapid Accelerator, Rapid Bronzing Balm or Rapid Banana Whip. These will ignite your tan when in the sun or sunbed. Next, to keep your tan game going strong use either our Sun Tan Sealer or Hydrating Body Spray or both!

 

I’m really pale and struggle to tan. Will your products work for me?

The Fox Tan products work by using active and exclusive ingredients that stimulate melanin production in the skin which is VITAL for the tanning process! The more melanin you produce the easier it is to tan, so you just can’t compare to a luxe tanning oil, The Fox Tan is so much more. Please be aware results do vary, based on individuals.

Does it really work? I’m sceptical…

The Fox Tan products work by using active and exclusive ingredients that stimulate melanin production in the skin which is VITAL for the tanning process! The more melanin you produce the easier it is to tan, so you just can’t compare to a luxe tanning oil, The Fox Tan is so much more. Please be aware results do vary, based on individuals.

What is the best way to use The Fox Tan?

The Fox Tan has made it easy for tanners to get their glow. Check out the product pages that have step by step instructions!

Does The Fox Tan contain sunscreen?

No. The Fox Tan products do not contain SPF and are not a sunscreen. Please use this product responsibly and in conjunction with a high protective sunscreen, which is essential when spending time outdoors. The Fox Tan do not promote excessive direct UV exposure and they recommend the use of this product with sun smart options. We best recommend that you always apply your Fox Tan prior to SPF application.

What about the nasties?

No nasties here babe. We do not use Parabens or Palm Oil in our formula, so you’re in the clear to use all over! Product ingredients are easily found on our Products Page.

Can I use your products on my face?

Yes, The Fox Tan can be used on your face. They recommend their Rapid Face Tanner as this has been specially formulated for the face! Please use with caution if using another Fox Tan product as some are oil based, and when mixed with hot sweaty skin may not react well with certain skin types. Please avoid contact with eyes.

What if I have allergies?

We recommend a small patch test 24 hours before applying The Fox Tan for the first time. If irritation occurs discontinue use immediately. Check out the Products Page of each item for a full list of ingredients.

Can I use these products in a sunbed?

You sure can. The Fox Tan best recommends applying your Fox Tan accelerator first and letting it settle into your skin. You can now apply your desired SPF. Keep in mind sunscreen may make the tanning process a little slower however prevent you from burning. Reapply your SPF and Fox Tan accelerator as necessary.

Can I use your products if I have a nut allergy?

Nut allergy..? No worries! You can use the Rapid Banana Whip, Rapid Face Tanner and Hydrating Body Spray. Unfortunately, the Rapid Elixir, Rapid Mist, Suntan Sealer, Rapid Caramel Kiss, Rapid Watermelon Shimmer, Rapid Candy Oil, Rapid Accelerator & Rapid Bronzing Balm all contain sweet almond oil, so if you have a nut allergy we do not recommend the use of these products.

Are these products vegan friendly?

Oh yes! They Fox Tan have no trace of animal products in their range, and we like it like that!

Is The Fox Tan tested on animals?

No way José! The Fox Tan are 100% against testing on our furry friends!

Where are The Fox Tan products made?

The Fox Tan are an Australian-owned company & all of their products are made in Melbourne!

I really struggle to tan, will this help?

Yes, it sure will. The Fox Tan products contain their exclusive ingredients FoxComplex® and FoxComplexPlus™. These magical active ingredients help build your melanin levels. Melanin production is VITAL for the tanning process and is what makes you tan darker and faster. You won’t find these exclusive formulas anywhere else!

Can I use SPF with your products?

You sure can. The Fox Tan best recommends applying your Fox Tan accelerator first and letting it settle into your skin. You can now apply your desired SPF. Keep in mind sunscreen may make the tanning process a little slower however prevent you from burning. Reapply your SPF and Fox Tan accelerator as necessary.

I'm confused by which what product to buy. What will make me darkest?

To reach your ultimate tanning potential The Fox Tan recommends using the Rapid Elixir as directed, followed by the Rapid Mist, Watermelon Shimmer, Caramel Kiss, Rapid Accelerator, Candy Oil*, Bronzing Balm* or Banana Whip when in the sun or sunbed. Using both products means you’ll gain MAX dosage of the exclusive ingredient FoxComplex® meaning your deepest darkest result! *These products cannot be used in Sunbeds as they are jam-packed full of oils.

Do I only need the Rapid Face Tanner for my face?

Yes! The Fox Tan’s Rapid Face Tanner has been formulated to be their all-in-one face product. Meaning you use this in the preparation phase – apply daily 3-5 days PRIOR to sun or sunbed exposure and then you also use it whilst having fun in the sun or relaxing in a sunbed. This one product does it all. Add in extra dewy skin with our Hydrating Body Spray. It doubles as a make-up setter and facial mist.

Could the Rapid Face Tanner product make me breakout?

The Fox Tan’s Rapid Face Tanner formula has been specially formulated for facial skin. It’s super lightweight, yet fast absorbing formula leaves no oily residue on your skin. They’ve included Hyaluronic Acid which can bind up to 1000 times its weight in water! In other words, it functions as a humectant and holds water molecules onto the surface of your skin to keep it nice and hydrated. However as everyone and each skin type is different, we best recommend doing a small patch test first.

Is my order on its way?

We aim to despatch all orders within 2-3 business days. Allow up to 5 business days during any sales period. Please check your inbox for order confirmation and dispatch information.

Can I amend or cancel my order?

Once orders are placed, they cannot be cancelled or amended, so please choose carefully!

Do you offer returns or exchanges?

Unfortunately given the type of products offered, we do not accept refunds or exchanges on purchases due to health regulations. If you feel you have received a damaged or faulty product, please shoot us an email at info@uzziandglow.co.za and we will do our best to investigate the fault.

How much does shipping cost?

We offer a R110 (VAT included) flat rate on regular domestic shipping. International shipping will vary depending on destination and weight. Your options will be available at checkout.

Does The Fox Tan ship internationally?

Absolutely! We want to share The Fox Tan products worldwide. 

How long will my order take to arrive?

With regards to delivery, postal networks are experiencing continued disruptions due to COVID19. Our shipping partner is The Courier Guy as they deliver to all destinations, and we highly recommend this option as the fastest and safest method of delivery. Your local and most up to date shipping options will be displayed at checkout. *Your order may be subject to customs clearance procedures, which may cause delays beyond the above-mentioned delivery estimates.

Help! I haven’t received my order/I have an issue with my delivery.

Uh Oh. Don’t stress, we are here to help. If your order has not arrived within the specified shipping time frame, or you have any issue upon receipt, please shoot an email to info@uzziandglow.co.za info@mariposa.co.za with your order number. Our customer service team will be able to help.

Is my information safe?

We are fully POPI compliant and hold your privacy as a top priority and therefore will not share your information with any third parties. Credit card details are processed via a secure browser. We do not store your credit card details.